Return Policy... In Store Credit on all returns within 5 days on delivery confirmation. All orders are final on custom orders since they are made specific for you! Please contact us with any problems you may have, we will make it right for you!
Shipping...Custom Orders: We allow 10-12 Week Days (M-F) to complete items
This does not include the shipping time. We are not responsible for items after they are shipped. Lost items will need a claim filed with carrier.
Holidays do not count as week days! Any other non-working days will be posted at the top of our website.
If you need something custom quicker, please contact us.
You will receive shipping confirmation once your order has shipped. We ship via US Postal Service or UPS depending on size of shipment! If you have not received a shipping confirmation after the 12 Week Day Time, Please contact us. Sometimes these confirmations end up in your spam, please check there as well.
Please note: All orders placed after 4PM, will be processed the following day.
Example 1: If you place an order at 5PM on a Monday, the order will be started on Tuesday. Your 12 Day Turn-a-round starts Tuesday.
Example 2: If you place an order at 6PM on a Friday, the order will be started on Monday. Your 12 Day Turn-a-round starts Monday.
Also, The Turn-a-round time does not start until payment is made. Delay in approving designs can extend turn-a-round time.
Almost ALL orders ship within the 10-12 day turn-around. THIS DOES EXCLUDE PRE-SALES OR OTHER SPECIAL SALES, THE TURN-A-ROUND ON THEM WILL VARY BUT BE STATED ON EACH SALE AS THEY COME UP.
*****IF YOU ARE ORDERING FROM A SCHOOL OR ORGANIZATION SALE-THEY HAVE THEIR OWN DELIVERY POLICIES LISTED ON THEIR SALE PAGES****
If you change the size or design on a custom order that has already been approved there will be an additional $10 added to your order.
If you have any questions about our return policy or our shipping policy, please contact us! Thanks
Policies updated 06/13/2023